FAQs

Oz Neon only uses products which are specifically designed and developed to replace the vintage glass tube neon. When our great quality product selection is combined with our superior design skills and great workmanship, you are guaranteed to receive an eye-catching sign you will love.

With Oz Neon you can convert any idea into a beautiful looking LED Neon. Our online design tool gives you 14 different font styles and 18 different colour shades to choose from. You can also upload any file/image/logo and we will work with you to convert it into a great looking LED Neon Sign.

We have a team of designers to prepare mock-ups and send them back to you for approval within 1-3 days without a charge.

Oz Neon is one of the cheapest suppliers of LED Neon signs if not the cheapest. Feel free to use our online design tool/upload your image tool to get an accurate quote. We also offer price beat guarantee for like for like quotes for customises signs.

Oz Neon offers 24 months warranty for indoor LED Neon signs when used properly in dry conditions. Water Resistant* signs come with 3 months warranty.

Oz Neon provides one of the fastest turnaround time of 3-4 weeks as standard (80% of deliveries happen in the 3rd week). You can also choose Express turnaround time of 2-3 weeks (80% of deliveries happen in the 2nd week) for added cost.

You can use debit card/credit card to make a payment through our secure payment gateway on the checkout page. Alternatively, you can also deposit funds direct to our bank account (OZ NEON, CBA, BSB: 062-692, ACC: 4263 3574) with your order number in reference field. You can also pay with Apple Pay & Buy now pay later services like Afterpay, Humm, Latitude Pay & Zip Pay.

Being a Melbourne based business we take pride in providing great customer service to our customers. You can get in touch with us through Live Chat, Email or Phone for any questions or concerns.